VAV’s tenant counseling is meant for VAV’s residents. Tenant counseling refers to counseling on matters of personal economy and residence, solving problems, and securing the continuity of residence. Tenant counseling aims to reach those who are in need of support and direct them to the necessary services.
Tenant counseling serves VAV’s residents flexibly and promptly via phone, email, and in personal meetings. Its contact information can be found here.
If you cannot reach the tenant counselors during their phone hours, you can leave a request for a call-back in the telephone system or send the counselors an email.