VAV’s tenant counseling is meant for VAV’s residents. Tenant counseling refers to counseling on matters of personal economy and residence, solving problems, and securing the continuity of residence. Tenant counseling aims to reach those who are in need of support and direct them to the necessary services.
Tenant counseling serves VAV’s residents flexibly and promptly via phone, email, and in personal meetings. Its contact information can be found here.
During their phone hours, if you cannot reach the tenant counselors, you can leave a request for a call-back in the telephone system. The call-backs can only be made during the phone hours. At other times you can send the counselors an email.