Tenant counselling and community mediation

Tenant counselling

Our tenant counselling help with housing-related challenges VAV’s residents. In particular, you should contact our tenant counselling if you are struggling to pay your rent or have other problems with your housing.

The aim of our tenant counselling is to help our residents make the most of their stay with us. Our tenant counselling will help you with housing-related problems through guidance and advice. Contact us as early as possible.

Please note that our tenant counselling do not serve people seeking housing.

Contact the Tenant counselling on these issues:

• Difficulties paying rent
• Rent debts
• Housing disruptions

The aim of the Tenant counselling is to ensure and enable smooth housing and to prevent homelessness if a resident is threatened with eviction. The tenant counselling service provides a flexible and rapid service.

You can call or send a message to a housing adviser via OmaVAV service or by e-mail.

Contact details for tenant counselling