We want to know how you like living in our houses. Once a year, every resident receives an SMS survey.…
Veturikuja 7, Tikkurila
PL 39, 01301 Vantaa
Visits by appointment only.
You can also message us or leave a maintenance request in our OmaVAV service.
VAV 24/7 (phone service for maintenance, housing management and renting)
010 235 1450
Phone service is open 24/7, every day of the year.
For rental apartment applicants, the chat is open 24/7. For VAV residents, the chat is open Mon-Fri from 9 AM to 10 PM, and Sat-Sun from 10 AM to 6 PM.
Start a conversation by sending a message to 046 875 7747. Choose whether you are a resident or a home seeker from the options sent by the service.
The WhatsApp service for residents is available Mon-Fri 9-22 and Sat-Sun 10-22.
The WhatsApp service for home seekers answers questions 24/7.
Rent supervision services
Tel. 010 235 1460
You can also check your payments in our OmaVAV service.
Management of keys
Key collections and returns for VAV apartments are carried out at Certego Oy‘s key service points.
Rajatorpantie 8 (Virtatalo), Myyrmäki
Certego Oy/ Malmi
Open Mon-Fri from 8 a.m. to 4 p.m. On the first and last working day of the month, the key service point is open from 8 a.m. to 6 p.m. We’ll always let you know which service point is responsible for key management in your home.
VAV Group records all phone calls made to or made from the service phone numbers. Calls cost 8,4 cents/min.