If things are getting strained with your neighbor, but you don’t know how to solve the situation, you can call in a mediator. Many people…
Contact
VAV Group
Veturikuja 7, Tikkurila
PL 39, 01301 Vantaa
Our customer service points are closed for the time being.
You can also message us or leave a maintenance request in our OmaVAV service.
Customer service
Tel. 010 235 1450
Mon-Thu 10.00–13.00
1.6.-31.8. Mon-Thu 10.00-12.00
Chat
For rental apartment applicants chat is open 24/7.
Chat for the resident of a rental apartment:
Mon-Fri klo 8-22
Sat-Sun klo 9-18
Rent Collection
Tel. 010 235 1460
Mon–Thu 10.00–13.00
1.6.-31.8. Mon-Thu 10.00-12.00
You can also check your payments in our OmaVAV service.
Tenant counselling
Tel. 010 235 1460
Mon–Thu 10.00–13.00
1.6.-31.8. Mon-Thu 10.00-12.00
Tenant counselling is only for VAV’s residents. You can read more about it here.
VAV Group records all phone calls made to or made from the service phone numbers. Calls to rent monitoring, tenant counseling, and to housing managers cost 8,4 cents/min.