We are clarifying the phone menu of our customer service number 010 235 1450. Based on feedback from residents and…
Maintenance requests
You can make a service request on OmaVAV. By phone, all service requests and notifications are made directly to VAV’s own customer service. You do not have to notify the maintenance company yourself, we will do it for you.
The easiest way to make a non-urgent maintenance request or fault report is to use our OmaVAV service. The request is forwarded from our service to the property maintenance company responsible for your building.
Urgent fault reports and service requests are made to VAV’s 24-hour customer service, which can be reached on 010 235 1450.
You do not need to inform the maintenance company yourself, we will do it for you.
VAV properties are serviced by:
SOL Facility Services