We are clarifying the phone menu of our customer service number 010 235 1450. Based on feedback from residents and…
Fire safety
Fire alarm
A fire alarm is a statutory requirement in every residential apartment. It is extremely recommended that a fire alarm is fitted in every bedroom and in the hall. The tenant is responsible for buying a fire alarm and ensuring that it is in working order.
According to a decree which entered into force in April 2009, every 60 square metres of each floor should have at least one fire alarm. It is a good idea to regularly check that your fire alarm is working. The battery should be replaced once a year. A good way of remembering this is to do it on the 11th of February as the date, 11.2, is the same as the emergency services number.
Check your fire alarm:
- Fit your fire alarm on the ceiling about half a metre away from the wall.
- Test your fire alarm regularly, at least once a month.
- Replace the battery immediately if the fire alarm starts to beep.
- Change the battery at least once a year.
- Remember spare batteries.
- Replace your fire alarm if it stops working.
A fire alarm connected to the mains
In VAV’s properties built from 2010 onwards, all apartments have fire alarms connected to the mains. If there is any errors, please contact VAV customer service.
Rescue plan
A dedicated rescue plan (in Finnish) has been drawn up for each VAV property. The plan describes the safety arrangements of the property and provides instructions on how to act in case of a fire or other emergencies. You will find the rescue plan of your building (in Finnish) on OmaVAV service. The electronic rescue plan on the site will enable you to send your observations regarding the safety of your building to VAV.