Moving house

Remember these when you move

Whether you’re moving into a VAV home or moving out of VAV, we hope your move goes as smoothly as possible. Read about the key things to remember when moving house. You can find more tips on OmaVAV.

When you move into a VAV home 

Welcome to your new home! You’ll collect the keys to your new home from the key office when your tenancy agreement begins. Your moving-in letter will tell you which service point is responsible for key management for your flat.

The residents you specify on your housing application will be automatically recorded in the tenancy register. If the number of residents changes when you move in or during your tenancy, please notify VAV’s customer service without delay. 

A VAV representative will inspect the apartment when there is a change of tenants. It is in your own interest to also check the condition of the apartment and its fixtures and fittings yourself as soon as you have moved in. If you have any concerns about the condition of your apartment, submit a fault report via the OmaVAV service.

Check out the moving-in checklist on OmaVAV.

When you move out of VAV 

If you are moving out of a VAV home, VAV’s property manager will carry out an apartment inspection. The inspection will take place during the notice period, i.e. before your tenancy agreement expires.

You do not need to be present for the apartment inspection. However, if you wish to be present or if you are unable to enter the apartment – for example, due to pets – please notify VAV’s customer service via the OmaVAV service.

Make sure the apartment is left clean

Make sure your apartment is left in a tidy condition when you move out. The landlord has the right to charge the tenant for any final cleaning that has not been carried out properly. 

All areas must be empty after you have moved out. Remove your own belongings from the apartment, the online storage room, the balcony and the bicycle and pram storage areas. Items that are no longer needed must not be left in the refuse shelter.

If the apartment has been fitted with venetian blinds, a security lock or a peephole, these must be left in place. When disconnecting the dishwasher, the connections must be capped to prevent water damage, and the cupboard doors and shelves must be put back in place. 

Read more about final cleaning on OmaVAV.

The security deposit will be refunded within one month 

If you have paid a security deposit, it will be refunded during the month following the end of the tenancy, provided that: 

• The apartment and the storage room are empty and have been thoroughly cleaned. 
• Any courtyard associated with the flat has been tidied and cleared of any unwanted items. 
• All keys have been returned to the key management office.
• No defects requiring repair by the tenant were found during the inspection.
• All payment obligations relating to the tenancy have been settled with VAV. 

Any costs arising from neglect of the property’s upkeep will be deducted from the security deposit in accordance with the tenant billing schedule.

Further information is available on OmaVAV.