Fault report

Need repairs in your apartment? Report a fault

Please let us know about any faults you have noticed in your apartment or in the communal areas of your building.

Non-urgent fault report via the OmaVAV service

You can easily submit a non-urgent fault report or maintenance request via the OmaVAV service. You can also call VAV’s customer service. Your report will be forwarded to the property maintenance team responsible for your building.

Urgent fault reports by phone

Call VAV’s 24-hour customer service to report an urgent fault. Our phone number is 010 235 1450. An urgent fault includes, for example, water damage or the risk of it.

You do not need to report the fault to the maintenance company yourself. We will do it on your behalf. VAV’s properties are maintained by SOL Kiinteistöpalvelut.